Whip - Privacy Policy

Your privacy is important to ArcSoft. We've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. This Privacy Policy governs your use of the ArcSoft website at www.whiptheapp.com, and all associated sites linked to www.whiptheapp.com by ArcSoft, its subsidiaries and affiliates, including ArcSoft sites around the world (collectively, the "Site"). Any software downloaded or purchased from this website is governed by the privacy terms set forth in the license agreement for such product and not this Privacy Policy. The terms "you," "your," "users," and "yours" refer to the customer/purchaser utilizing our Site. The terms "WHIP", "ArcSoft", "we," "us," and "our" refer to ArcSoft. By using this Site, you consent to the data practices prescribed in this statement. It is your responsibility to review this Privacy Policy periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

Collection and Use of Personal Information

You may be asked to provide your personal information anytime you use this Site or in contact with ArcSoft or our affiliated companies. ArcSoft and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. Here are some examples of the types of personal information ArcSoft may collect and how we may use it.

What personal information we collect

When you register an account on the Site, register your products, purchase a product, download a software update, participate in an online contest, or communicate with us through email or phone, we may collect a variety of information, including your name, mailing address, phone number, email address, age and occupation. We do not collect personal information about you on this Site unless you voluntarily provide it to us.

How we use your personal information

The personal information we collect allows us to keep you posted on ArcSoft's latest product announcements, software updates, and upcoming events.

We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.

We may also use the information that you provide to respond to your requests, support your use of ArcSoft products and services, or customize future shopping for you.

From time to time, we may use your personal information to send important notices, such as changes to our terms, conditions, and policies.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve ArcSoft's products, services, and customer communications.

From time-to-time we may provide you the opportunity to participate in contests or surveys on our Site. Participation in these surveys or contests is completely voluntary. If you participate, we will request certain personal information from you and we may use the information you provide to administer those programs.

Cookies and Other Technologies

ArcSoft and our affiliates may use cookies, JavaScript, web beacons, and other technologies on the Site. When your web browser accesses the ArcSoft Site, we obtain and store certain types of information such as your IP address, time and date of access, language use, the type of browser used and the page(s) you request. These technologies help us better understand user behavior, tell us which parts of our Site people have visited, and facilitate and measure the effectiveness of advertisements.

If you want to disable cookies, you can do so by modifying the browser settings. Check with your browser provider to find out how to disable cookies. Please note that certain features of the Site will not be available once cookies are disabled.

Information That is Publicly Available

Any image, text and information that you submit to the Site may be redistributed through the internet and other media channels, and may be viewed by the general public. You are responsible for the information you choose to submit to the Site in these instances.

Disclosure to Third Parties

At times ArcSoft may make certain personal information available to third-party affiliates that work with ArcSoft to provide products and services, or that help ArcSoft market to customers. Personal information will only be shared by ArcSoft to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes. You may request to not having your information submitted to such affiliates by contacting ArcSoft Support (http://www.arcsoft.com/support). ArcSoft will not sell, lease, share or otherwise use your personal information except as set forth in this Privacy Policy.

ArcSoft may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary: (1) to comply with any law, legal process, and/or requests from government authorities within or outside your country of residence; (2) to protect and defend the rights or property of ArcSoft; (3) to enforce our Terms of Use; (4) act in urgent circumstances to protect the personal safety of users of ArcSoft, the operation of the Site or the general public; or (5) for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

ArcSoft takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

The online services offered by ArcSoft and its affiliates use Secure Sockets Layer (SSL) encryption on web pages where personal information is collected (for example, credit card and other payment information). To use these services, we recommend you use an SSL-enabled browser such as Internet Explorer, Firefox, or Safari. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.

Integrity and Retention of Personal Information

ArcSoft makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

For personal information that we collect from your use of this Site, we make good faith efforts to provide you with access and support so you can request that we correct the data if it is inaccurate, or delete the data if ArcSoft is not required to retain it by law or for legitimate business purposes. Please contact ArcSoft customer support (http://www.arcsoft.com/support) for such request. If you do not want to receive any marketing or promotional email from ArcSoft, you can either choose the opt-out option where it is available or contact ArcSoft customer support (http://www.arcsoft.com/support).


This Site is not intended for or directed to persons under the age of 13. We require that use of this Site and all purchases made through it be by individuals who are 13 years of age or older. ArcSoft does not permit registration by and will not knowingly collect personally identifiable information from anyone under 13. If ArcSoft learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.

Third-Party Sites and Services

This Privacy Policy applies only to information ArcSoft collects about you as a user of the Site. This policy does not apply to information about you collected by third party web sites and offerings linked to or otherwise accessible from the Site. The information collected or obtained by these third parties is subject to their own privacy policies. Additionally, in the event you access a service using the Site which is co-branded with a third party such third party's privacy policy, in addition to our Privacy Policy, may also apply.

International Users

Information you provide may be transferred or accessed by ArcSoft, its subsidiaries, affiliates or agents around the world as described in this Privacy Policy. ArcSoft endeavors to abide by the "safe harbor" framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area and Switzerland. By using this Site, you consent to any such transfer of information outside of your country.

Your California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to legal@arcsoft.com.

Privacy Questions

If you have questions or concerns about our Privacy Policy, please contact us at legal@arcsoft.com.

Last updated: August 13, 2012